Terms of Service

Folks Headwear - Terms of Service

Last Updated: May 5, 2025

Welcome to the Folks Headwear website (www.folksheadwear.com). By using our website and purchasing our custom leather patch hats and other products, you agree to these Terms of Service ("Terms"). Please read them carefully.

1. Agreement to Terms:

These Terms form a binding legal agreement between you and Folks Headwear ("we," "us," or "our"). Your use of our website and any purchase you make signifies your understanding and acceptance of these Terms. If you do not agree with these Terms, please do not use our website or our services.

2. Our Products and Your Customization:

We specialize in creating custom leather patch hats and other personalized items based on your designs and specifications. You are responsible for the accuracy of all customization details you provide. While we strive for consistency, minor variations in the final product may occur due to the custom manufacturing process.

3. Ordering and Payment:

  • Placing Your Order: When you place an order, it's an offer to buy. We can choose to accept or decline it.
  • Pricing: Prices are in USD and can change. You are responsible for any applicable taxes.
  • Payment: Payment is required when you place your order.  By paying, you confirm you have the right to use the payment method.
  • Changes and Cancellations: Because our items are custom-made, we may not be able to change or cancel orders once production begins. Contact us immediately if you need to request a change; we'll try to help if possible.

4. Shipping and Delivery:

  • Shipping Address: Please ensure your shipping address is correct. We ship to the address you provide.
  • Delivery Estimates: Shipping times are estimates, not guarantees, and can vary.
  • Shipping Costs: Calculated at checkout based on your order and location.
  • Risk of Loss: Once we hand your order to the shipping carrier, the risk of loss transfers to you.

5. Returns and Exchanges:

Our "Return Policy," available on a separate page, governs returns and exchanges and is part of these Terms. Due to the personalized nature of our products, we typically only accept returns for errors we've made, damage during shipping, or quality issues. Please review the Return Policy for details.

6. Intellectual Property:

All content on our website (text, images, logos, etc.) is owned by Folks Headwear or our licensors and is protected by intellectual property laws. You cannot use our content without our written permission.

When you provide your logos or designs, you confirm you have the right to use them and that they don't infringe on anyone else's intellectual property. You give Folks Headwear permission to use your designs to fulfill your order.

7. Marketing Use of Custom Items:

By ordering a custom product, you agree that Folks Headwear may use images or videos of your completed item, including your logo or design, for marketing purposes (e.g., our website, social media, ads). If you do not want us to use your specific item for marketing, please inform us in writing at support@folksheadwear.com before or when you place your order.

8. How You Should Use Our Website:

You agree to use our website lawfully and not to:

  • Do anything illegal.
  • Pretend to be someone else.
  • Disrupt our website's operation.
  • Try to access secure areas without permission.
  • Do anything that interferes with others using our website.

9. Our Promises (Warranties):

We provide our website and products "as is" without any guarantees, including that they will be error-free or suitable for a particular purpose.

10. Our Responsibility (Liability):

To the extent allowed by law, Folks Headwear is not responsible for indirect, accidental, special, or consequential damages related to your use of our website or products. Our total responsibility to you is limited to the amount you paid for the product or service in question. This limitation may not apply if disallowed by Ohio law.

11. Your Responsibility to Us (Indemnification):

You agree to protect and hold Folks Headwear harmless from any claims, damages, losses, and expenses (including legal fees) arising from your breach of these Terms, your use of our website, or your submitted designs.

12. Governing Law and Where Disputes Will Be Resolved:

These Terms are governed by the laws of the State of Ohio, without regard to its conflict of law rules. Any legal disputes will be resolved in the state or federal courts located in Cincinnati, Ohio. You agree to the jurisdiction of these courts.

13. Entire Agreement:

These Terms, along with our Privacy Policy and Return Policy, form the complete agreement between us regarding your use of our website and purchases.

14. If Part of This Agreement is Invalid:

If any part of these Terms is found to be invalid, the rest of the Terms will still apply.

15. Changes to These Terms:

We can change these Terms at any time without notice. Changes will be effective when posted on our website. By continuing to use our website or purchase products after changes are posted, you agree to the updated Terms. Please check this page regularly.

16. Contact Us:

If you have any questions about these Terms, please contact us at:

support@folksheadwear.com

By using our website and purchasing our products, you agree to these Terms of Service.